FAQ

Escape Room? Escape Game? Is this dangerous/scary? Do I need to be agile and strong?
No, there is no climbing involved. Nothing will pop out to scare you. Though the plot itself may run chills down your spine, we’re not attempting to give anyone a heart attack. In addition, all our puzzles require mental strength rather than physical strength or nimbleness.

Do I need to know Math/Science/etc really well to escape the room?
All of our puzzles can be solved with basic logic and teamwork using clues within the room. Though knowledge of trivia may help shortcut the process, we designed the game to be a test of fluid intelligence and teamwork rather than creating puzzles with answers that are obscure. This isn’t Jeopardy!

What if my team and I really can’t figure out the puzzle? Do we just sit there for one hour and never escape?
We designed the game to have a scaling difficulty level so that groups can decide on their own how difficult they want the game to be. Each group will be given hints (or can choose to refuse them), if they are stuck for longer than a set amount of time, so use them wisely! You can be sure that your mind will be reset back on the right track!

What if my group is late?
As much as we would like to wait for your group, it would be unfair to the later groups if their registered time was pushed back because of lateness from another group. Given that, we will try our best to wait for your party but after a certain time, the one hour clock will begin and whoever is late may join in the game later when they arrive.

Do you do anything special for Birthday/Bachelor/Bachlorette Parties?
Want to surprise someone or customize your visit? Be sure to email us! While we do not provide any additional birthday props, if your team has ideas, we can modify the room to fit what you’re looking to achieve to leave a lasting impression the way you want it. Birthdays, Bachelor/Bachelorette parties, School Trips, Office Team Building, players come to escape the room for various reasons but leave ready to take on the next chapter of the story.

How many players do you suggest for this game?
We designed the game for 6 – 10 people. However, we do not discourage smaller groups from coming as the most important aspect to escape is teamwork. If you want us to accommodate a larger party, please send us an email listed in our contact tab and inquire.

How can I make sure my group can get the room all to ourselves?
The only way to book a private room for your group is to make sure a time slot has 10 available tickets and purchase them all or to purchase for Chapter 3: Cafe Belim and purchase at least for 6 players. Please make your booking by clicking here.

Is this game suitable for kids?
Yes, sometimes kids are the ones with the creativity to find a solution! Our game is suitable for players of all ages 7 and up provided they are accompanied by enough adult players. However, as the puzzles in the game progress and the puzzles become more challenging later in the game. As a result, we recommend teams that are high school age (13) and up. Overall, the escape game requires team work.

Why can’t I just play an escape the room game on my phone or online?
You can, just like you can watch a movie at home instead of going to the theater. However, you will miss out on being able to interact with all the game elements in real life, the fun of cooperation and teamwork, and most of all, the experience. Just like a movie, our game is laced with a back story that brings the player into the world we have created for them. This game is not meant to have players sitting down, puzzle solving, but rather moving around and working together to escape the room.

Do you sell gift certificates?
We do, please purchase them by clicking here.

Are there any things I shouldn't do at an Escape Room?
Glad you asked! Check out this video.